Company News

New Position at Spindle Strategy

Sep 15, 2022 | Company News

Role: Manager, Operations and Communications (Full-time, Permanent)
Reports to: President
Posting date: Sept 15, 2022
Closing date: Open until role is filled

About Spindle
Spindle is a boutique strategy consulting firm with a focus on Canada’s knowledge ecosystem. Spindle is proud to be a certified member of the Canadian Aboriginal and Minority Suppliers Council. We work at the intersection of academia, government, the non-profit and private sectors to help channel research and innovation toward societal impact. Our clients are Canadian universities, research institutes, hospitals, start-ups, government agencies and non-profit organizations. Spindle’s core service areas are:

  • Strategic Planning
  • Business Planning
  • Impact Evaluation
  • Educational and Marketing Campaigns

Spindle offers an exciting and engaging workplace, with the opportunity to collaborate with Canada’s top researchers, academic administrators, industry executives and public-sector leaders to shape the growth, impact and strategic positioning of the country’s most prominent knowledge assets. Our work has been focused primarily in the health, wellbeing and biological sciences sectors and we are expanding into other domains including other STEM disciplines, the social sciences and humanities.

The nature of Spindle’s work is client-driven and nimble, which makes for a deep sense of camaraderie, with many opportunities to develop your skills and contribute to the growth of the company.

Spindle is a whole-hearted and rigorous work environment scaffolded by a commitment to deep mentorship and training. We believe that each team member’s personal and professional happiness and growth is foundational to our ability to serve our clients.

About the role
Reporting to the President, the Manager, Operations and Communications will play a critical role in Spindle’s ability to deliver outstanding services and high-quality materials, and also in ensuring seamless operations and team cohesion. The core responsibilities for this position are:

  • Lead all corporate communications including:
    • establishing a strong social media presence aligned with the company’s values and persona
    • developing blog posts and short write-ups to anchor Spindle’s thought leadership in our niche areas of business
    • collaborate with Spindle’s Lead, Digital and Design to create content for Spindle’s monthly newsletter and to dispatch to our audience through the Mailchimp platform
    • collaborate with Spindle’s Lead, Digital and Design to develop other media products (e.g. videos, surveys, etc.) as part of Spindle’s outreach and marketing activities
  • Monitor and maintain our client management database (Pipedrive platform), including establishing and supporting a rigorous relationship management practice in collaboration with Spindle’s President
  • Lead quality assurance on all our externally-facing materials, client-bound deliverables, proposals and estimates, including copy-editing, fact-checking, formatting, and reconciling against required elements
  • Implement final graphic design edits and polish on pre-designed client-branded reports as well as Spindle-branded documents using existing templates and brand guidelines
  • Collaborate with Spindle’s Manager of Research and Learning to support logistical and project management aspects of Spindle’s engagements including coordinating meetings and consultations, and providing oversight and support on Spindle’s project portfolio (project timelines and budget boundaries)
  • Lead core aspects of the company’s operations, including contracting and invoicing

Required Experience

  • A Bachelor’s or Master’s degree in a social sciences field
  • At least 3 years of experience leading communications and operations efforts, preferably in a science-based or science-adjacent organization.
    • Communications experience should ideally entail: experience developing social media and thought leadership content related to science, research and innovation.
    • Operations experience should ideally entail: experience with administration, client management and project management in a professional services environment
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and Google Workspace (GoogleDocs, GoogleSlides, GoogleSheets)
  • Experience copy-editing and polishing large reports for non-academic professional audiences
  • Experience or desire to learn Adobe Creative Suite of software
  • Experience working in a start-up environment and/or working in a client-facing role is an asset

About you

  • You are a conscientious, highly organized and analytical person
  • You are a creative and strategic thinker with a passion for communication and people
  • You have great attention to detail, care deeply about the quality of your work and have an eye for continuous improvement with the ability and drive to iteratively review, edit and enhance products and processes
  • You are passionate about learning and can pick up the core principles of a new topic you are not familiar with quickly and with enthusiasm
  • You have a genuine, comfortable, confident, articulate and concise communication style
  • You are a compassionate and caring individual and are driven by making a difference for others
  • You have an outgoing, enthusiastic and positive disposition and outlook
    You work well as part of a team and independently, and demonstrate good judgment, flexibility and self-awareness about when collaboration and input is needed from others
  • You are comfortable using (or learning how to use) various digital platforms and tools to streamline your work (e.g. project management software )

Place of Work

We are a flexible, hybrid work environment. Our team works from Spindle’s central office, located in downtown Toronto (typically 2-3 days of the week, with COVID-19 safety protocols in place including proof of vaccination) as well as from home.


  • $70,000-$75,000 per year
  • Comprehensive extended family health benefits
  • 3 weeks of vacation in addition to an office closure over the holidays
  • Bonus eligibility of up to 10% of salary at the end of each year of employment, pending performance of employee and the company

Application Requirements

Please forward a Resume and Cover Letter to

Spindle thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

Spindle is committed to a journey of cultural understanding and inclusion and we strive to embed diverse voices and perspectives into our own daily operations as a business, and also into the processes and practices we employ as part of our services to our clients.

Spindle is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and provide a work environment that complies with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. If you require any accommodations, please reach out to

If you don’t meet all of the requirements, but believe you would be an excellent fit for the position, we encourage you to apply.

Get In Touch

Get In Touch

Spindle helps academic and science-based organizations serve the public good and advance research, technological and economic opportunities.


26 Soho Street, Unit 335
Toronto, ON  M5T 1Z7



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